Techno Gadgets - Your Reliable Source of Photo Equipments
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"Great service, lens arrived on time and at a good price..."
By MK Ang
Techno Gadgets
"Competitive pricing and fuss free transaction. Highly recommended!"
By Alfred
Fast service & Good Value
"Ordered my Nikon 5200 on a Friday and transferred the cash using online banking. Email was sent to confirmed the receipt of payment. Received the camera by the next Thursday evening, so within 5 working days. The camera is brand new in box. Everything looks great. Thanks! Will definitely order again."
By Patrick Lau
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Grey Market
  1. What is Grey Market?

    "Grey Market," also known as "direct imports" are products imported directly into one country (i.e., Singapore) and not through the manufacturer's authorized agent/distributor.

  2. What are the advantages of products in the grey market?

    There is no factory-authorized middleman involved in the import of these products, so the costs are lower. As a result, the customer pays less for exactly the same item available from local retailers. In addition, many items that are in short supply or are not imported at all by the manufacturer's authorized distributors, are available in the "Grey Market."

  3. Are there any disadvantages of grey market items?

    Because there is no factory-authorized middleman, there is no manufacturer's warranty and thus we don't issue the manufacturer's warranty card. However, "Grey Market" products purchased from us are warrantied by Techno Gadgets (Singapore) and are reimbursed for the cost of repairs, subject to our warranty conditions.

  4. Are there product differences in grey market items?

    There is NO difference in the actual products. They are manufactured in the same factory location by the same people and with the same materials. In fact, conversely, items purchased in Singapore by a foreigner may be considered as "grey market" goods in their home country since in most cases they are not covered by their local warranty.

  5. What type of warranty does Techno Gadgets (Singapore) offer on Grey Market goods?

    We believe that shopping online should offer the same peace of mind as buying from a street store. Therefore, we work hard to provide a comparable service to protect you and your purchases, while keeping the benefits of shopping online.

    At Techno Gadgets, all website purchases (except camera accessories and consumables such as batteries, etc.) comes with a 12-month Locally Serviced Warranty which allows you to repair your camera/lens at an Authorized Service Center (e.g. Canon, Nikon, Sony, etc.) provided that the fault is due to manufacture defect (Normal wear and tear or accidental damage are excluded).  Once all requisite documentation is provided to us, we will fully reimburse you. 

    On products purchased from Techno Gadgets, we offer the same warranty as local warrantied products carry, for a period of one year.  The only difference is that you will pay the repairs first and claim for reimbursement from us.

  6. Do I need a warranty certificate for repairs?

    No, you can proceed with the product repair at any Authorized Service Center and pay for the cost of repairs.  You will use your Techno Gadgets invoice, proof of purchase (i.e, service receipt)  and bring along the product to our business location to claim for reimbursement, subject to our warranty terms and conditions.

  7. What happens after the warranty expires?

    Just like products with an expired manufacturers' warranty, you can take the product to any convenient repair shop and pay for the repair.