Terms & Conditions - Techno Gadgets - Your Reliable Source of Photo Equipments
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Awesome
"Just received the canon 600D together with two lenses. Delivery was on time, as promised. Special appreciation and thanks to Toni for responding patiently to all my queries after office hours. Good service."
By Lokesh
great service, good value
"Perhaps I was a little anxious when I placed my order for a Nikon Df at Techno Gadgets. But really no reason for that anxiety - here there is good service and first-class products all the way through. Even a cautious guy from far-away Norway can feel at home and safe here, when taken so well care of. And the prices do of course make it worthwhile to go half around the World to shop :-) Excellent - I'll be back!"
By Hans, Norway
Great Products/Services!
"Bought a Sony RX-100 previously with sales discount. Respond was fast and accurate. Tony mentioned a tentative date for collection, however was expecting a delay, but the day before the tentative collection date, we received a SMS that it is ready for collection. Even some reputable shops locally can't compare with such price, service and quality TechnoGadget provides. Will be getting my next camera from them again and recommending friends."
By Karl
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Terms & Conditions

By opening or using a product purchased from Techno Gadgets (Singapore), the purchaser agrees to be bound by the term and conditions of sale as set forth below:

The purchaser, by placing an order, makes an offer to purchase pursuant to these terms and conditions, which offer, if accepted by Techno Gadgets (Singapore), is accepted within the laws of the Republic of Singapore, and purchaser consents to the jurisdiction of the courts of Singapore for the limited purpose of dispute arising between the parties resulting from this transaction and agrees that the laws of the Singapore shall apply.

Typographical, Illustration and Price Errors:

Our website www.technogadgets.com.sg is intended to be a guide only. Some item illustrations are for display purposes only, may not be exact, and are not necessarily included in the purchase price.  Techno Gadgets (Singapore) is not responsible for typographical or pictorial errors, and specifications may change without notice.

As our units are imported and we have to deal with fluctuating exchange rates and price change from our suppliers, our prices are subject to change without prior notice.   If the new product price has changed from the time you placed an order until the time we process it, we will notify you of the change and confirm before we proceed. If the product's new price is lower than the stated price at the time of your purchase, we will use the lower price and process your order.  If the product's new price is higher than the stated price at the time of your purchase, or if there is any price error, we will, at our discretion, either contact you to confirm the same before we process the order, or cancel your order and notify you of the cancellation.  In addition, some products may be discontinued without our prior knowledge. Should this apply to your order, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.  

We make every effort to provide you with an error-free Web site. However, in the event there are any errors, inaccuracies or omissions, we reserve the right to correct them or to change or update information on this site at any time without prior notice (including after you may have submitted your order). This site and its contents are provided to you on an “as is” and “as available” basis. We make no warranties or representations, express or implied, related to this site or its contents. This site and its contents are protected by copyrights, trademarks and/or other intellectual property rights which are and will at all times remain owned, controlled or licensed either by the manufacturer or to us.  You are not entitled to exercise or benefit from any such rights. You may not publish, transmit, distribute, modify, sell or participate in the sale of, in whole or in part, any of the contents on this site or related software.

Credit Card/ Paypal Fee:

Please note that for payments via Credit card or Paypal, there will be an extra 3.9% added to the invoice to cover the processing charges imposed by the bank/Paypal. This will automatically be added to the invoice amount once "Paypal" payment option is selected during checkout.


PRODUCT WARRANTY

We believe that shopping online should offer the same peace of mind as buying from a street store. Therefore, we work hard to provide a comparable service to protect you and your purchases, while keeping the benefits of shopping online.

At Techno Gadgets, all website purchases comes with a 12-month Locally Serviced Warranty which allows you to repair your camera or lens locally at an Authorised Repair Centre (Canon, Nikon, Sony, Panasonic, etc.) provided that the fault is due to manufacture defect (Normal wear and tear or accidental damage are excluded). Once all the requisite documentation is provided to us, we will fully reimburse you.

All digital compact cameras, DSLR bodies, DSLR bodies and lens kit and lenses purchased from Techno Gadgets are covered by 12 months local service warranty starting from the invoice date.

What is Covered:

  • Parts and labour costs for the repair of a manufacture defect or fault of production, which resulted in the product malfunctioning.
  • Parts and labour costs for the repair of fault of material of the product, which resulted in the product malfunctioning.

Specific Exclusions:

  • Consumables such as batteries and films are not covered by our 12 months local service warranty.
  • Camera accessories such as battery grips, bags, remotes , filters, etc. are not covered by the warranty.  However, they can be subject for replacement within 7 days from receipt in case of manufacturer defect of the item.
  • General maintenance services such as camera or lens cleaning or checkup that has nothing to do with the product’s functionality.

General Exclusions:

  • Wear and tear
  • Damage caused by impact, fire, theft, attempted theft, accidental or malicious damage, vandalism, acts of war or terrorism, corrosion, water contamination or ingress, frost, flooding or other adverse weather conditions
  • Improper usage, storage or handling of the product
  • A breach of the terms and conditions of this warranty or the contract terms
  • Failure to follow our written instructions for the product, or those of the manufacturer
  • Damage or defect due to wilful neglect or negligence by anyone other than us
  • Loss of quality, degradation of performance or actual damage that results from the use of spare parts or other replaceable items (such as consumables) that are neither made nor recommended by the manufacturer
  • Modification to the product and/or software, by someone other than our representatives
  • Connection of other fittings, accessories, equipment or software to the product which were not approved by us
  • External causes out of our control which may include accidents, fire disasters or burglaries
  • Faults caused by shock or fall, sand, dust, dirt, dampness or corrosion, leaky batteries, repair or cleaning by unauthorised personnel
  • Any malfunctions or specific requirements of any other item of hardware or software which you added to the product that was not included in the contract
  • Loss or damage of data

General Warranty Terms and Conditions:

  • The warranty is valid for 1 year from the date of invoice.
  • If the product comes with a warranty card, you must keep this warranty card in a safe place. The warranty card must be presented in order to make a claim.
  • It is in your best interest to make a note of your product's item number and this should be quoted in any communication with Techno Gadgets.
  • Do not return your product to Techno Gadgets unless specifically requested to do so. Techno Gadgets will not accept any liability, nor pay any compensation for the loss of a particular item. You will also be responsible for the cost of return postage.
  • Techno Gadgets warrants the product purchased from us (excluding accessories, software, consumables such as, but not limited to, toner, ink sheets, paper and other consumables as defined by us) to be in good working order during the period of warranty.
  • The warranty is subject to proof of purchase; therefore you should retain your invoice from Techno Gadgets and payment receipts from the relevant Authorized Service Center in order to be eligible for a warranty claim from us. You should also bring the product to us for inspection on the type of repair or services performed.
  • You will need to inform us first of the quoted price for repair from the relevant Authorized Service Center before deciding to proceed with the repair. We may choose to replace your product if the cost of repair is not economical. In the case of the product no longer being available, we may choose to replace it with a similar product of the same or greater value. These values are determined by what the values are at the time of replacement.
  • The period of warranty is the period stated above and commences on the date of the invoice. In the event that the product is not in good working condition, Techno Gadgets will reimburse the cost of repairs, during the warranty period. The refund will be made within 7 days after the required documentation has been provided.
  • You will be responsible for the cost of repairs if the fault of the product is not covered by this warranty or if the product is already out of the warranty period.
  • Techno Gadgets's only obligation under this warranty is the provision of the service as set out above.

RETURNS AND REPLACEMENTS

When you take delivery of our product, please inspect it immediately. You must report to us in writing any damage to the product or our failure to supply the correct product.  The written notice to us must be received within 5 working days from collection or delivery date, or we may refuse a claim made by you concerning the product.  If the product we sold you is damaged or "dead on arrival" when you receive it, we have the right to either (i) accept its return and replace it with an equivalent product, or (ii)  credit you with the price you paid, at our option.  We will accept the return of the product that you purchased if the product is not in accordance with your order, you provide us with verifiable proof of purchase and the product is returned to us in its original condition within 30 days after the date that you advise us in writing of your claim.  We may charge you a handling or stocking fee of up to 20% of the price of any product we sold you which we have correctly supplied in accordance with your order, but you wish to return.  Additionally, we must first agree to accept the return of a product that we sold you under those circumstances.  You agree that you shall make no claim against us for any delay in delivery or any damage to a product that you purchased from us as a direct or indirect result of acts of God or other events beyond our control.

If you return a product to us and we subsequently find that the product is not defective and is operating according to the manufacturer’s specifications, then you must pay for the return shipping costs before we will release the product back to you.

LIMITATION OF LIABILITY

Techno Gadgets (Singapore) makes no warranty, either expressed or implied, of merchantability or fitness for any particular purpose, and none shall be implied by law. Final determination of suitability of any item sold for the use contemplated by purchaser is the sole responsibility of the purchaser, and seller shall have no responsibility in connection with such determination.

Techno Gadgets (Singapore) will not be responsible for any consequential or incidental damages resulting from the sale, non-delivery, use or improper function of any equipment purchased from us. The responsibility, if any is imposed, of in regard to any item purchased shall be limited to the monetary value of the merchandise purchased.

If implied warranties or conditions cannot be excluded, but limitation is permitted, our liability is limited to, in relation to the products that we sell, a refund of the purchase price actually paid, the replacement of the damaged product or the supply of equivalent product at our absolute discretion and, in the case of services, the supply of the services again or the payment of the cost of having the service supplied again.

No claim will be admitted if the product has received mistreatment, inattention, neglect or the product has not been used in accordance with any performance standards or care instructions from the manufacturer.